A group of diverse office workers collaborating at a desk, surrounded by computer screens and financial documents, symbolizing the hard work and teamwork of back office heroes in the financial industry.

National Back Office Heroes Day is a special day dedicated to recognizing and celebrating the hard-working professionals who keep wealth management firms running smoothly behind the scenes. These unsung heroes handle crucial tasks like processing new account applications, managing account changes, and facilitating financial transactions during the busiest time of the year – tax season.

Quick Facts

  • When is it?: April 27th annually
  • Tagged as: Professional recognition, Financial services
  • What’s the hashtag?: #BackOfficeHeroes
  • When was it founded?: 2022
  • Who founded it?: Docupace

History of National Back Office Heroes Day

Docupace, a leader in cloud-based fintech digital operations software for the wealth management industry, established National Back Office Heroes Day in 2022 as part of its 20th-anniversary celebration. The company aimed to shine a spotlight on the vital role back office professionals play in the financial services industry.

Timeline

  • 2002: Docupace is founded
  • 2022: National Back Office Heroes Day is established
  • April 27, 2022: First celebration of National Back Office Heroes Day

Dates by Next Year

YearMonth and DateDay
2025April 27Sunday
2026April 27Monday
2027April 27Tuesday
2028April 27Thursday
2029April 27Friday
2030April 27Saturday

How It’s Observed

National Back Office Heroes Day is celebrated with company-wide recognition events and community service projects. Docupace presents special awards to an Employee Hero, a Home Office Hero, and a Wealth Management Firm Hero. Financial services companies are encouraged to acknowledge their back office staff and highlight their contributions to the organization’s success.

Fun Facts About Back Office Heroes

  1. Back office heroes juggle multiple systems, vendors, and processes to keep daily operations running smoothly.
  2. They play a crucial role in maintaining compliance and avoiding penalties for their firms.
  3. Back office professionals are essential in creating a positive first impression for clients through efficient onboarding processes.
  4. Their work directly impacts the ability of financial advisors to focus on serving clients.
  5. Back office heroes often process a high volume of transactions during tax season, one of the busiest times of the year.

Quiz

  1. When is National Back Office Heroes Day celebrated?
  2. Who founded National Back Office Heroes Day?
  3. What year was National Back Office Heroes Day established?
  4. What is the hashtag used for this day?

(Answers: 1. April 27th, 2. Docupace, 3. 2022, 4. #BackOfficeHeroes)

FAQs

  1. Why was National Back Office Heroes Day created?
    To recognize the vital role of back office professionals in the financial services industry.
  2. How can companies celebrate National Back Office Heroes Day?
    By organizing recognition events, community service projects, and highlighting the contributions of back office staff.
  3. Who can participate in National Back Office Heroes Day?
    Any company or individual in the financial services industry can participate by recognizing back office professionals.

Related

  • Administrative Professionals Day
  • National Receptionists Day
  • Financial Planning Month
  • Customer Service Week